Filmax Jambo Tours ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This policy explains what we collect, why we collect it, and how we keep it secure.
Information We Collect
When you make an enquiry, create an account, or submit a reservation, we may collect your name, email address, phone number, country of residence, travel preferences, and any message or details you choose to share with us.
How We Use Your Information
- To respond to enquiries and plan your safari itinerary
- To process and confirm reservations
- To send booking confirmations and trip-related communications
- To send newsletters, offers, or journal updates \u2014 only if you have explicitly opted in
- To improve our website and services
Data Security
Your information is stored securely using industry-standard encryption and access controls. We do not sell your personal information to third parties. Access to your data is limited to Filmax Jambo Tours team members who need it to fulfil your enquiry or booking.
Your Consent
By submitting our contact or reservation forms, you consent to us collecting and storing the information provided in order to respond to your enquiry. Consent to receive marketing communications is entirely separate and optional, and can be withdrawn at any time by contacting us.
Third-Party Services
Our website uses Google reCAPTCHA to protect our forms from spam, and Google Analytics-style tools may be used to understand site usage. These services operate under their own privacy policies, available at policies.google.com/privacy.
Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us at hello@filmaxjambotours.com.
Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.
Questions about this policy? Reach out to us at hello@filmaxjambotours.com or via our contact form.